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Get With The Times or Get Left Behind (Business CRM)
Brian Solis, principal of Altimeter Group and an expert on new media and its effects on business and culture, recently dubbed the new era of customer relations as the “Egosystem.” “In a coauthored post...
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Time for a CRM Evaluation Tune-Up?
As we all know, every business has its own set of individual characteristics: department structures including account management plans sales methodologies established customer processes deal sourcing...
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